Convenient Account Access by Telephone

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Touch Tone Teller

With Touch Tone Teller, Provident’s free automated telephone system, you can perform transactions and obtain information on your accounts anytime, day or night. All you need is a touch-tone phone and the same Personal Identification Number (PIN) that gives you access to Account Manager.

Through Touch Tone Teller you can:

• Verify account balances, deposits and cleared checks
• Arrange cross account transfers between you and other members, such as your spouse or child
• Verify credit limits, balances and available credit, and take cash advances on your Provident Credit Union Visa and VIP credit line
• Make Visa and loan payments via account transfers
• Receive information about your IRA
• Locate ATMs and shared branches, and their hours of operation
• Personalize your Touch Tone Teller/Account Manager PIN

To use Touch Tone Teller, call (800) 626-0224 for quick access to your accounts whenever and wherever it’s convenient for you. With Touch Tone Teller, you will never be placed on hold and the automated system makes it simple to perform transactions or obtain information. Once you’ve accessed Touch Tone Teller and entered your account number and PIN, the system will prompt you as you go. Recorded instructions are provided from start to finish.

If you do not have a Touch Tone Teller PIN, call (650) 508-0300 or (800) 632-4600 and start using this valuable service today.