Main Provident Credit Union Numbers
| Service
| Details |
Phone |
| Call Center |
Personal Telephone Service
Mon-Fri 8-6, Saturday 9-1 |
(800) 632-4600
(650) 508-0300 |
| Touch Tone Teller |
24 Hour Automated Account Access (PIN required) |
(800) 626-0224 |
Touch Tone Teller
PIN Request |
M,T,Th,F 8-6, Wed 9-6 |
(800) 632-4600,
option 0 |
| Job Hotline |
Current Provident job openings |
(800) 632-4600,
option 1-2404 |
Loans & Credit
| Service
| Details |
Phone |
| Loan Center |
New loans, loan applications, or existing loans
Mon-Fri 8-6 Payment Mailing Address |
(800) 632-4600,
option 3 |
After Hours
Loan Center |
New Loans or loan applications |
(866) 564-9482
|
| Visa Classic 24-Hour Service |
Account Balance, Payment Information Payment Mailing Address |
(800) 654-7728 |
| Visa Gold & Platinum 24-Hour Service |
Account Balance, Payment Information Payment Mailing Address |
(800) 790-7728 |
| Visa: Report Lost & Stolen Cards |
Visa Security Department |
(800) 449-7728 |
| CURewards |
Earn reward points towards travel and merchandise with a Provident credit card. |
(800) 637-7728 |
CardLock®
Debit & Credit Card Fraud Prevention |
Call 24/7 to enroll, add, remove, lock, unlock, and manage the security of your card account. |
(877) CULOCK1
(877) 285-6251 |
| DMV Specialist |
For questions about receiving title on your automobile when you've paid off your Provident auto loan. |
(800) 632-4600,
option 1-2122
|
| Auto Shopping |
Help with finding and buying a new or pre-owned auto, and selling or trading in your old car, through our partners at Autoland (Online Auto Shopping site). |
(800) 234-6999
|
Proof of Insurance for your
Auto Loan |
Fax us your required proof of insurance of your auto, or get more information, if you've applied for a Provident auto loan and we don't already have this information on file. |
(877) 550-5905
fax:
(866) 227-1903 |
Proof of Insurance for your
Mortgage, Equity Loan, or HELOC |
Fax us your required proof of insurance of your home, or get more information, if you've applied for a Provident real estate loan and we don't already have this information on file. |
(877) 531-3775
fax:
(877) 506-1492 |
| Loss Mitigation Programs |
Find a HUD-certified housing counseling agency if you are looking for ways to prevent foreclosure on your home: |
(800) 569-4287 |
Locations
| Service
| Details |
Phone |
| CO-OP® ATMs |
Locate CO-OP ATMs by Zip code or city name |
(888) SITE-COOP
(888) 748-3266 |
| CO-OP® ATMs (Text Message) |
Text your location (address, intersection, or zip code) to MYCOOP from any mobile phone, and get back a text listing the closest CO-OP ATM locations.* |
69-2667 (MYCOOP) |
| CU Service Centers® Locations |
Locations by Caller ID or area code and prefix |
(888) CU-SWIRL
(888) 287-9475 |
Other
| Service
| Details |
Phone |
| Investment Services |
Call for your free initial consultation |
(800) 656-4096 |
| Financial Seminar Hotline |
Call to reserve your spot at our next financial seminar. |
(800) 656-4096 |
| Home Buying Seminar Hotline |
Call to reserve your spot at our next home buying seminar. |
(800) 632-4600,
option 1-2601
|
| Provident Plus Insurance |
Get a free quote on Auto, Home, or Business Insurance, or on Pet Health Insurance, or learn more about insurance through Provident Plus.** |
(800) 310-0395 |
| Dental Benefits Plus |
Learn more about Provident's preferred dental plan, offered to all Provident members. |
(800) 818-PLUS
(800) 818-7587 |
| Order New Checks |
Check ordering through Deluxe
(you can also order online through Account Manager) |
(877) 838-5287 |
| Bill Manager 24-Hour Phone Support |
For any questions or problems with your online bill payments |
(877) 705-2453 |
| Quicken Phone Support (Intuit) |
For general technical assistance and inquiries about the Quicken software. |
(800) 4-INTUIT
(800) 446-8848 |
| Quicken Phone Support (Provident) |
Mon-Fri 5am-7pm, Sat 7-4, Sun 9-6
For issues related to data downloads and transactions. |
(877) 401-5689 |
* Like CO-OP Network ATMs, 69-2667 (MYCOOP) is a surcharge-free service. But check with your mobile phone provider as standard text messaging rates apply. And don't worry, you won't receive any unsolicited messages by using this service.
** These insurance products are sold through Provident Plus Insurance Agency. Insurance products are not deposits of Provident Credit Union and are not protected by the NCUA. They are not an obligation of or guaranteed by Provident Credit Union and may be subject to risk. Any insurance required as a condition of an extension of credit by Provident Credit Union need not be purchased from Provident Plus Insurance Agency and may be purchased from an agent or an insurance company of the customer's choice. Provident Plus is a wholly-owned subsidiary of Provident Credit Union. Business conducted with Provident Plus Insurance Agency is separate and distinct from any business conducted with Provident Credit Union.
|