New Design for Web Site

The Provident Web site is receiving a makeover in order to offer you new & improved options to our site. It will have an overall bolder & fresher look with style updates, enhanced navigation, and easier access to Account Manager.

(Click here for a snap-shot of the home page that will open in a separate window)

What kind of changes can I expect?
Most of the changes that are being made to the site are primarily aesthetic. We are making style updates to the homepage which include new icons, color changes, and a new, more modern and innovative look. It will also be easier to access the site, with the addition of our new home page "site at a glance" and menus for applications, rates, and educational resources.

Our specials and other member news will be presented with a headline link to the featured article, icon links to other articles in the right side bar, and a text list of links to other news for members. We are making the small group of site-wide links on the top of the page easier to find, and improving printing capabilities.

Improvements are being made in regard to page content resizing. As before, the content automatically resizes to fit in your window. With the new design, paragraphs and other text content will have a maximum width. This will improve readability on larger screens: the lines do not become too long, and the margins around the text can act as a wider buffer around your text.

Account Manager:

(Click here for a snap-shot of the new Account Manager sign-on)

What is Account Manager?
Account Manager enables you to easily link to your Accounts in order to make transfers or withdrawals, pay your bills, stop payments, change your PIN, send a secure e-mail, check account balances, or perform a number of other functions!

How will this change the functions of Account Manager?
The only change in regards to Account Manager is the addition of the new sign-on box located in the upper-left hand corner of every page of the site. Through the new sign-on box, you will also have the ability to change the first page that you are signing-on to, so you don’t have to pass through other pages first.

Do I have to set-up a new PIN or e-mail account in Account Manager?
No, if you have already enrolled in Account Manager there is no need for you to re-enroll. All of your account information remains the same. There is no need to change your password or create a new password with the new website. While the sign-on box will be moved and the overall look is changing, the functionality remains the same. It is still the same Account Manager that you are used to accessing.

What If I am not currently enrolled in Account Manager? If you are not currently enrolled in Account Manager, you can still click on the member number box in the upper left hand corner.  A box will appear that prompts you to enter your member number. Simply click on the word Enrollment and you will be provided with further instructions on how to enroll.

How do I access my e-Statements?
You can view your e-Statements by signing on to Account Manager in the upper left hand corner of any page where you will enter your member number. After you click in the box to enter your member number, you can select e-Statements as your first page to view when you open Account Manager.

When: